Terms and Conditions

These terms explain your relationship with PlanBet. They cover how you use our site, what we expect from you, and what you can expect from us. Read them carefully before you register or place any bets.

Responsible Gambling

Gambling should be a form of entertainment, not a way to make money. If you feel that gambling is affecting your life, it may be time to take action.

PlanBet offers several tools to help you stay in control:

- Deposit limits: Set daily, weekly or monthly caps on how much you can add to your account. - Loss limits: Restrict the amount you can lose over a chosen period. - Session time limits: Decide how long you can play in one sitting. - Reality checks: Receive pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a break for 24 hours, 7 days or 30 days. Your account will be paused during this time. - Self-exclusion: Permanently close your account for a minimum of six months. You cannot reverse this decision during the exclusion period.

You can set or change most limits instantly in your account settings. If you want to raise a limit, a 24-hour waiting period applies to give you time to reconsider.

Signs of problem gambling include chasing losses, lying about how much you’ve spent, borrowing money to gamble, or feeling restless when trying to cut down. These are real concerns, not signs of weakness.

Free, confidential support is available through the National Gambling Helpline and the Irish national self-exclusion register, known as the Gaelic Games Council Self-Exclusion Scheme. Both offer practical help without judgment.

Only adults aged 18 or over may use PlanBet. We verify age during registration. If you share a device with others, consider using parental control software like Net Nanny or K9 Web Protection to block access.

Account and Gameplay Rules

You must be at least 18 years old and physically located in Ireland to open an account. Only one account per person is allowed.

We require identity and address verification before you can withdraw funds. This is part of standard anti-fraud and anti-money laundering procedures. Have a government-issued ID and a recent utility bill ready if asked.

Bonuses come with conditions. Most require you to wager a certain amount before withdrawing winnings. Not all games contribute equally toward this requirement. Bonuses expire if unused within the stated period, and there’s often a cap on how much you can cash out from bonus funds. Trying to abuse bonus terms, such as opening multiple accounts, will result in forfeiture of offers and possible account closure.

Accounts inactive for 12 months may incur a monthly dormancy fee, as permitted by law. We will notify you before this begins.

Fair play is required. Do not collude with other players, use bots, manipulate game outcomes, or dispute legitimate card payments (chargebacks). Such actions breach these terms and may lead to account termination.

If you have a complaint, contact our support team first. If unresolved, you may escalate the matter to the Irish gambling regulator.

We may update these terms. Significant changes will be communicated via email or site notice at least 14 days in advance. Continued use after that means you accept the new terms.

Privacy and Data Use

We collect personal data to run our service safely and legally. This includes:

– Identity details (name, date of birth) – Contact information (email, phone) – Payment records (transaction history, method used) – Technical data (IP address, device type, browsing activity)

We process this data to manage your account, prevent fraud, meet legal obligations, and improve our site. We do not sell your data.

Your information may be shared with payment processors, identity verification services, and regulators. But only as needed and under strict confidentiality agreements.

Irish law requires us to keep certain records for up to five years after account closure. This supports regulatory compliance and fraud prevention.

You have rights under data protection law: to see what data we hold, correct errors, request deletion (where lawful), move your data elsewhere, or object to certain uses. To exercise these, email our data protection contact address listed in the website footer.

Our site uses cookies. Essential cookies keep the site working. Analytics cookies help us understand usage patterns. Marketing cookies show personalised ads. You can manage preferences via the cookie banner on your first visit.

All data sent between your device and our servers is encrypted. Access to your information is limited to staff who need it for their role.

Licensing and Compliance

PlanBet operates under a licence issued by the Irish gambling authority. The operator follows all applicable laws on consumer protection, anti-money laundering, and responsible gambling. Any suspected breach of these rules should be reported directly to us or to the regulator.